This form is for customers in the European Union only. If you're located in the United States or anywhere else outside the EU, please do not use this form — instead, see our standard Return Policy which applies to all non-EU orders.

Your rights as an EU customer
If you placed your order online from an EU member state, EU consumer law gives you the right to withdraw from your purchase — meaning you can cancel and return your order without giving any reason.

The essentials:

• You have 14 days from the day you receive your order to tell us you want to withdraw. If the 14th day falls on a non-working day, your deadline extends to the next working day.
• No reason required. You don't need to justify your decision.
• How to withdraw: Submit the form below (or contact us directly) before your 14-day window closes. Once you've notified us, return the goods to us without undue delay.
• Return shipping costs: You are responsible for the cost of returning the items to us.
• Your refund: We'll refund your payment, including standard outbound delivery charges, within 14 days of receiving your withdrawal notice. We may hold the refund until we've received the goods back or you've provided proof of shipment.